Returns

We want every VilasParts customer to receive the correct item in the condition shown. Returns are accepted within 14 days of delivery, subject to the conditions below.

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Return Period

Clear and straightforward return terms

14 Days to Request a Return

Contact us within 14 days after the order has been delivered.

Contact Us Before Sending

Please obtain return instructions before shipping the item back.

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Return Conditions

Requirements for an eligible return

01
Original Condition
The item must be returned in the same condition in which it was received.
02
Security Markings Intact
Identification labels, markings and recorded serial numbers must remain intact.
03
Secure Packaging
The item must be packed securely to prevent damage during return transit.
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Return Shipping & Refunds

What happens after a return is approved

Situation
Responsibility
Changed mind / unsuitable fitment
The buyer is responsible for return shipping costs.
Incorrect or damaged item
Contact us promptly so we can review the issue and arrange an appropriate solution.

Approved refunds are issued after the returned item has been received and inspected. Original shipping charges may be non-refundable unless the return is caused by our error.

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Before You Purchase

Confirm compatibility before placing the order

Please make sure the part is suitable for your specific vehicle before purchasing. If you are unsure, consult your dealership or a qualified technician, or contact us with the vehicle VIN and current part number.

Need to request a return?
Contact us before shipping the item back and include your order number.

Contact Us